TERMS & CONDITIONS

iSmile Dental
Last Updated: October 28, 2026

1. USE, ACKNOWLEDGMENT & ACCEPTANCE OF TERMS & CONDITIONS

Welcome to the website of iSmile Dental.

iSmile Dental provides you (“you” or the “User”) with access to this website, consisting of the homepage and associated linked pages, text, logos, images, graphics, and incorporated content (the “Content”), for informational purposes only.

BY ACCESSING OR USING THIS WEBSITE, YOU ACCEPT THESE TERMS & CONDITIONS OF USE AND AGREE TO USE THIS WEBSITE ONLY IN ACCORDANCE WITH THESE TERMS & CONDITIONS.

Please read these Terms & Conditions carefully before using this website. If you do not agree to be bound by these Terms & Conditions, please discontinue use of this website.

Your use of this website does not, by itself, constitute consent to receive SMS text messages or promotional communications from iSmile Dental. SMS messaging requires the applicable separate consent described in Section 17.

2. GENERAL TERMS & CONDITIONS; LIMITED LICENSE

The purpose of this website is to provide you with an overview of iSmile Dental’s dentistry services and basic information about the dental practice.

iSmile Dental grants you, the User and a current or potential patient of iSmile Dental, a non-exclusive, limited license to view, print, or download the Content solely for personal, informational purposes.

Commercial use of this Content is strictly prohibited without prior written authorization.

You agree not to use this website or its Content for any unlawful purpose and agree not to copy, retransmit, republish, or translate the Content or any portion thereof, except as expressly permitted or authorized by iSmile Dental.

You agree to abide by all applicable rules, requirements, and conditions established by iSmile Dental and communicated through this website.

3. ENTIRE AGREEMENT; MODIFICATION OF TERMS & CONDITIONS

These Terms & Conditions, together with other applicable terms incorporated by reference, embody the agreement between iSmile Dental and the User concerning use of this website and its Content.

These Terms & Conditions may be amended, modified, or updated by iSmile Dental periodically.

Updates will be published on this website. We encourage Users to review these Terms & Conditions regularly.

Changes to these Terms & Conditions do not independently establish or expand consent to receive SMS marketing or promotional communications.

4. DISCLAIMER; EXCLUSIVE REMEDY

THE CONTENT OF THIS WEBSITE IS PROVIDED AS A CONVENIENCE TO THE USER ON AN “AS IS” AND “AS AVAILABLE” BASIS.

To the extent permitted by applicable law, iSmile Dental disclaims warranties regarding the accuracy, reliability, completeness, or availability of website Content, whether express or implied.

Users acknowledge that website Content is provided primarily for general informational purposes and is not a substitute for personalized professional dental evaluation, diagnosis, or treatment.

iSmile Dental does not warrant that the website or its Content will be completely free of errors, interruptions, viruses, or other potentially harmful components.

Users are responsible for taking reasonable precautions when accessing online information or downloading website materials.

iSmile Dental makes no representation regarding the accuracy of independently published news, commentary, or descriptions of third-party services linked to this website.

Information and Content on this website may change without prior notice.

To the extent permitted by applicable law, iSmile Dental shall not be liable for damages arising solely from unauthorized or improper use of this website.

Users agree to indemnify and hold harmless iSmile Dental, its officers, employees, and authorized agents from claims arising from the User’s unlawful use of the website or violations of these Terms & Conditions, to the extent permitted by law.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot lawfully be excluded or limited.

5. EQUAL EMPLOYMENT OPPORTUNITY

iSmile Dental is committed to equal employment opportunity and does not discriminate against potential employment applicants or employees based on race, color, religious creed, sex (including pregnancy, childbirth, and related conditions), marital status, age, national origin, physical or mental disability, sexual orientation, medical condition, ancestry, veteran status, or any other basis protected by applicable federal, state, or local laws.

6. USER’S CONDUCT

Users agree to use this website only for lawful purposes.

Users are responsible for any Content they transmit, submit, or otherwise make available through the website.

Users shall not:

Upload, post, or transmit unlawful, defamatory, harassing, or harmful material.
Violate the privacy or legal rights of others.
Transmit malicious software, viruses, or harmful code.
Attempt to interfere with website security or functionality.
Misrepresent the source of submitted information.
Infringe upon the intellectual property rights of iSmile Dental or third parties.
Use the website in violation of applicable laws or regulations.
Collect personal information about other website Users without authorization.
Interfere with the website’s normal operations.
Reproduce or distribute website Content for unauthorized commercial purposes.

iSmile Dental reserves the right to restrict access or remove inappropriate materials when permitted by law.

7. HYPERLINKS & EMBEDDED LINKS; POSTING

The iSmile Dental website may contain hyperlinks or embedded links to independently operated third-party websites.

Such links are provided for convenience and informational purposes.

iSmile Dental does not necessarily endorse the products, services, information, or business practices of third-party websites.

Users are encouraged to independently review the terms, privacy policies, and content of third-party websites before providing personal information or completing transactions.

iSmile Dental does not routinely pre-screen all User-submitted content.

We reserve the right to review, remove, or restrict inappropriate or unlawful content where permitted by law.

8. DEEP-LINKING

Unauthorized deep-linking to website pages for commercial exploitation or purposes that misrepresent an association with iSmile Dental is prohibited.

No individual or entity may use links to falsely suggest sponsorship, endorsement, or affiliation with iSmile Dental.

Users must obtain written permission before using website Content or linking practices in a manner that infringes upon iSmile Dental’s legal rights.

9. USE OF USER’S IDEAS

Users who voluntarily submit suggestions, feedback, concepts, or other non-confidential materials through the website grant iSmile Dental permission to review and use those submissions for legitimate business purposes, subject to applicable law.

Users should not submit confidential proprietary information through general website communication forms.

This section does not authorize unrestricted use of patient health information, protected health information, or personal information governed by applicable privacy laws.

10. PRIVACY STATEMENT

Your privacy is important to iSmile Dental.

Our Privacy Policy describes how personal information is collected, used, maintained, protected, and disclosed.

The Privacy Policy also explains how we protect mobile phone numbers, SMS messaging consent information, and patient communication records.

Please review our Privacy Policy:

https://www.i-smiledental.com/privacy-policy/

The Privacy Policy is incorporated into these Terms & Conditions to the extent applicable to website operations and services.

11. COPYRIGHT NOTICE

The Content of this website may include original copyrighted works owned by iSmile Dental or authorized content providers, including Chrisad, Inc., where applicable.

Such materials are protected under applicable United States copyright laws.

Website Content is provided for informational purposes, and Users are granted a limited license to view or download Content for personal, non-commercial use.

Commercial use is prohibited without prior written authorization.

Users may not copy, republish, reproduce, sell, distribute, disseminate, transmit, or create derivative works from protected website Content without obtaining the necessary permissions.

12. INTELLECTUAL PROPERTY

iSmile Dental retains ownership of its trademarks, service marks, logos, brand identifiers, and other intellectual property, subject to the rights of any applicable third-party owners.

These marks include:

iSmile Dental

Certain trademarks or service marks may be registered with the United States Patent and Trademark Office.

Unauthorized use of iSmile Dental trademarks, service marks, or other protected intellectual property is prohibited without prior written consent.

13. NOTICE OF INFRINGING MATERIAL

iSmile Dental strives to address claims regarding Content that may infringe the intellectual property rights of others.

If you believe that material on our website infringes your copyright or other protected intellectual property rights, please provide written notification identifying:

The copyrighted or protected information allegedly infringed.
The location of the material on the website.
Your name, address, email address, and telephone number.
A statement describing your ownership of, or authority to act on behalf of the owner of,
the protected material.
Any additional information required under applicable copyright law.

For copyright concerns involving Content managed by Chrisad, Inc., our identified marketing
partner, correspondence may be directed to:

webteam@chrisad.com

iSmile Dental will review reported concerns and take appropriate action in accordance with applicable law.

14. VOID WHERE PROHIBITED BY LAW; SEVERABILITY

These Terms & Conditions shall apply only to the extent permitted by applicable law.

If any provision is determined by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions shall continue in full force and effect to the extent legally permissible.

Any invalid provision shall be interpreted or modified, where legally permissible, to preserve its intended purpose without affecting the enforceability of the remaining provisions.

15. JURISDICTION; GEOGRAPHICAL LIMITATIONS; TIME LIMITATIONS ON ACTIONS; ADMISSIBILITY; NO WAIVER

These Terms & Conditions and the applicable Privacy Policy shall be governed by the laws of the State of California, subject to any overriding federal laws or other mandatory legal requirements.

Legal proceedings arising from the use of this website shall be subject to applicable jurisdiction and venue requirements.

The primary purpose of this website is to provide information about dental services offered by iSmile Dental in California.

Users accessing this website from other jurisdictions are responsible for complying with applicable local laws.

Nothing in these Terms & Conditions limits rights, remedies, or statutory periods that cannot lawfully be waived or shortened.

A printed or electronically preserved version of these Terms & Conditions may be maintained as a business record and used as evidence where permitted by applicable law.

Failure by iSmile Dental to enforce any provision shall not constitute a waiver of its right to enforce that provision later.

16. GENERAL WEBSITE AND COMMUNICATION PROVISIONS

Information provided through this website is intended for general informational and administrative purposes.

Submitting a form, browsing the website, or communicating through a general inquiry form does not independently establish a dentist-patient relationship or guarantee an appointment.

Appointment requests are subject to confirmation by iSmile Dental.

Electronic communication methods may have limitations involving privacy, transmission delays, and network availability.

For urgent dental concerns, patients should contact the office directly. For medical emergencies, call 911.

17. SMS TEXT MESSAGING TERMS & CONDITIONS

17.1 SMS Program Name and Description

Program Name: iSmile Dental SMS Communications

iSmile Dental provides an optional SMS text messaging program for existing patients, prospective patients, and individuals who have consented to receive text messages from our dental office.

The program includes two categories of communication:

A. Appointment and General Office Communications

Appointment reminders and confirmations
Scheduling and rescheduling notifications
Appointment cancellation notifications
General office updates and announcements
Patient support and scheduling follow-ups
Responses to patient inquiries
Other appointment-related and administrative communications

B. Promotional and Marketing Communications

Special dental promotions and discounts
Seasonal promotions and limited-time offers
Announcements of new dental services
Dental treatment offers and promotional campaigns
Patient appreciation events
Referral programs and special offers
Dental health awareness campaigns
Other marketing announcements from iSmile Dental

The messages you receive will depend on the communication categories for which you have provided the required consent.

17.2 Consent to Receive SMS Messages

By voluntarily enrolling in an iSmile Dental SMS messaging program, you authorize iSmile Dental to send text messages to the mobile telephone number you provide, within the scope of your consent.

Consent may be obtained through written patient registration forms, electronic consent forms, text message enrollment, or other methods permitted by applicable law.

Consent for promotional and marketing text messages is obtained separately from consent for appointment-related and general office communications.

By expressly opting in to promotional SMS messaging, you authorize iSmile Dental to send recurring marketing and promotional messages, including those sent using automated messaging technology where applicable.

Simply providing your telephone number, visiting the website, or accepting these website Terms & Conditions does not automatically enroll you in promotional text messages.

Consent to receive promotional or marketing SMS messages is not a condition of purchasing any goods or services or receiving dental treatment.

You may choose to receive appointment communications without subscribing to marketing messages.

17.3 Message Frequency

Message frequency varies based on appointment activity, communication needs, and promotional campaigns.

Appointment-related messages may be sent in connection with scheduled appointments, appointment changes, and patient inquiries.

Promotional messages may be sent periodically to individuals who have expressly opted in to receive marketing communications.

Both messaging categories may involve recurring SMS messages while the applicable enrollment remains active.

17.4 Message and Data Rates

Message and data rates may apply.

Your mobile service provider may charge standard messaging or data fees for SMS messages sent or received.

iSmile Dental is not responsible for fees imposed by your mobile carrier.

Please contact your mobile service provider for additional information about your messaging plan.

17.5 SMS Opt-Out Instructions

YOU MAY OPT OUT OF SMS COMMUNICATIONS AT ANY TIME BY REPLYING STOP TO ANY TEXT MESSAGE RECEIVED FROM iSMILE DENTAL.

Upon receipt of a valid opt-out request, iSmile Dental will process the request in accordance with applicable law.

You may receive a final confirmation message acknowledging your opt-out.

You may also contact our office directly to request changes to your messaging preferences.

A request to stop all text messages will be honored for the applicable messaging program.

17.6 SMS Help and Customer Support

You may contact:

iSmile Dental
Phone: 650-282-5555

Our staff can assist with messaging questions, subscription preferences, and appointment-related communications.

17.7 SMS Privacy and Data Protection

iSmile Dental respects your privacy and is committed to protecting mobile phone numbers, SMS consent records, and related communication information.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

Authorized communication service providers may process information solely to facilitate text messaging and patient communication services on behalf of iSmile Dental, subject to applicable privacy and security obligations.

Such providers are not authorized to use SMS consent information for independent promotional or marketing campaigns.

For additional information, please review our Privacy Policy:

https://www.i-smiledental.com/privacy-policy/

17.8 Healthcare Information and SMS Security

As a dental healthcare provider, iSmile Dental recognizes the importance of safeguarding patient information.

Standard SMS messages may not be encrypted or completely secure.

Patients should avoid sending sensitive medical information, confidential treatment records, Social Security numbers, financial account details, or other highly sensitive information through standard text messaging.

Patients with confidential medical questions should contact our office directly to arrange an appropriate communication method.

Protected health information will be handled in accordance with applicable HIPAA requirements and other relevant healthcare privacy laws.

17.9 Message Delivery and Carrier Disclaimer

SMS delivery may be affected by mobile carrier availability, device compatibility, wireless network conditions, and other circumstances beyond the control of iSmile Dental.

Carriers are not liable for any delayed or undelivered messages.

iSmile Dental does not guarantee immediate delivery or receipt of every text message.

Text messaging should not be used for urgent medical concerns or emergencies.

For medical emergencies, call 911.

17.10 Changes to SMS Terms

iSmile Dental reserves the right to update these SMS Terms & Conditions periodically to reflect changes in messaging services, operational requirements, or applicable laws.

Revisions will be published on this website with an updated effective date.

Changes to these terms do not substitute for any new consent required by law.

17.11 Contact Information

For questions about the iSmile Dental SMS messaging program, please contact:

iSmile Dental
970 W El Camino Real, Suite 1
Sunnyvale, CA 94087

Phone: 650-282-5555
Website: https://www.i-smiledental.com/

Privacy Policy: https://www.i-smiledental.com/privacy-policy/